How does Wealthfront’s client support work?

Wealthfront’s team of client service specialists are available via phone or email in the event you can’t find your answer in our Help Center. General requests are typically answered within 24 business hours, but some requests require significant research that may delay our response to you.

All our Client Services team members are Series 7 licensed professionals and several hold CFA (Chartered Financial Analyst) or CFP (Certified Financial Planner) designations. They have experience from traditional firms, but are passionate about changing financial services for the better.

When emailing Wealthfront, please be as detailed as possible, including screenshots that display your issue if possible. For security purposes, please email us from the email address you registered with your account. It’s best to be in front of your computer to complete transactions if you contact us via phone.

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