Updated
Why can't I close my Cash account?
You’re welcome to close your Cash Account whenever you’d like without any fees or penalties. With that being said, sometimes closing your Cash Account will require a few extra steps. If you're unable to close your Cash Account online after selecting Manage it's most likely due to one of the following three issues. Please review these common issues and follow the steps to resolve them so you can close your Cash Account online.
#1 You have an incoming deposit (or withdrawal) to/from Wealthfront which is actively being processed but hasn't been completed yet
To solve this issue, simply wait roughly 1 business day (in most scenarios) for your transfer(s) to complete, and don't schedule any other transfers using this account. You can monitor the status of your transfer(s) under Transfer money in the Transfers in progress section. Once your deposit has arrived or your withdrawal has been completed, you can then start the standard account closure process online.
#2 You're holding some or all of your funds in your Cash Account in a money market fund
Your Cash Account can't be closed if you're holding funds in a money market. To move funds out of a money market and back into your account select Manage. Then go to the money market information card and select Continue. Select Continue again and then select Clear allocation and complete the subsequent prompts.
Once submitted, it typically takes 1-2 business days for your money market shares to be sold and your cash to arrive back into your account. Once it has arrived and you no longer hold any money market shares you can then start the standard Cash Account closure process online.
#3 You currently have an open and/or funded Stock Investing account
At this time, you must maintain a Cash Account if you have a Stock Investing account. If you want to close both your Stock Investing account and your Cash Account please follow the steps in the FAQ below to ensure that all of your stock(s) are sold in your Stock Investing account:
How do I sell stocks that I hold in my Stock Investing Account?
Once your Stock Investing account is empty and you’re not expecting any residual dividends or interest, please send us a message requesting for your Stock Investing account to be closed. Once your Stock Investing account is closed you can then start the standard Cash Account closure process online.
____________________________________________________________________________
If you've reviewed these three issues and are confident that none of them apply to you and you're still unable to close your Cash Account, please send us a message so we can help you close your account.
This communication has been prepared solely for informational purposes only. Nothing in this communication should be construed as an offer, recommendation, or solicitation to buy or sell any security or a financial product. Any links provided to other server sites are offered as a matter of convenience and are not intended to imply that Wealthfront or its affiliates endorses, sponsors, promotes and/or is affiliated with the owners of or participants in those sites, or endorses any information contained on those sites, unless expressly stated otherwise.
Wealthfront offers a free software-based financial advice engine that delivers automated financial planning tools to help users achieve better outcomes. Investment management and advisory services are provided by Wealthfront Advisers LLC, an SEC registered investment adviser, and brokerage related products are provided by Wealthfront Brokerage LLC, a member of FINRA/SIPC.
Wealthfront, Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.
© 2025 Wealthfront Corporation. All rights reserved.
The Cash Account is offered by Wealthfront Brokerage LLC ("Wealthfront Brokerage"), Member of FINRA/SIPC. Neither Wealthfront Brokerage nor any of its affiliates are a bank, and the Cash Account itself is not a deposit account.
Wealthfront Brokerage has partnered with Green Dot Bank to offer certain checking features including The Wealthfront Visa® Debit Card, send a check, and mobile check deposits to Wealthfront Cash Accounts. The Wealthfront Visa® Debit Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa USA. Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank also offers certain Wealthfront Cash Accounts account & routing numbers which support additional checking features including bill pay, direct deposits, and payments through third-party sites. The checking features provided by Green Dot Bank for Wealthfront Cash Accounts are subject to identity verification by Green Dot Bank and the Wealthfront Visa® Debit Card is optional and must be requested. Green Dot Bank operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Wealthfront brokerage and advisory services are not affiliated with Green Dot Bank.
Wealthfront Brokerage has established a relationship with UMB Bank, National Association (“UMB Bank”), Member FDIC, which may allow certain Wealthfront Cash Accounts to opt-in to a limited-purpose account number and UMB Bank routing and transit number which will enable certain withdrawals and deposits into Wealthfront Cash Accounts including bill pay, direct deposits, and payments through third-party sites through the Automated Clearing House network. Wealthfront brokerage and advisory services are not affiliated with UMB Bank.
The information contained in this communication is provided for general informational purposes only, and should not be construed as investment or tax advice. Nothing in this communication should be construed as a solicitation or offer, or recommendation, to buy or sell any security.
Wealthfront Brokerage is a wholly-owned subsidiary of Wealthfront Corporation.
© 2026 Wealthfront Corporation. All rights reserved.
Comments are moderated prior to publication