Yes. We have the option to deny an account application or close an account after it has been funded. We may elect to deny an account application when we feel our service might not be appropriate for a client’s needs. The most common reason is if we believe a client will require a lot of handholding from our client service team. Our service and associated fee have not been designed for a client who requires high touch.
We may terminate a client agreement and request that the client transfer her account to another brokerage firm if the client exhibits unreasonable or abusive behavior directed toward any Wealthfront employee. We may also terminate a client agreement when our service is not used as intended, such as attempting to time markets, or for competitive evaluation purposes (which is specifically prohibited by our client agreement).
Nothing in this blog should be construed as tax advice, a solicitation or offer, or recommendation, to buy or sell any security. Financial advisory services are only provided to investors who become Wealthfront Inc. clients pursuant to a written agreement, which investors are urged to read carefully, that is available at www.wealthfront.com. All securities involve risk and may result in some loss. For more information please visit www.wealthfront.com or see our Full Disclosure. While the data Wealthfront uses from third parties is believed to be reliable, Wealthfront does not guarantee the accuracy of the information.