Yes. We have the option to deny an account application or close an account after it has been funded. We may elect to deny an account application when we feel our service might not be appropriate for a client’s needs. The most common reason is if we believe a client will require a lot of handholding from our client service team. Our service and associated fee have not been designed for a client who requires high touch.
We may terminate a client agreement and request that the client transfer her account to another brokerage firm if the client exhibits unreasonable or abusive behavior directed toward any Wealthfront employee. We may also terminate a client agreement when our service is not used as intended, such as attempting to time markets, or for competitive evaluation purposes (which is specifically prohibited by our client agreement).
Wealthfront prepared this article for informational purposes and not as an offer, recommendation, or solicitation to buy or sell any security. Wealthfront and its affiliates may rely on information from various sources we believe to be reliable (including clients and other third parties), but cannot guarantee its accuracy or completeness. See our Full Disclosure for more important information.
Wealthfront and its affiliates do not provide tax advice and investors are encouraged to consult with their personal tax advisor. Financial advisory and planning services are only provided to investors who become clients by way of a written agreement. All investing involves risk, including the possible loss of money you invest. Past performance does not guarantee future performance.