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Why do I have to renew my linked account credentials?

You may need to renew your linked account credentials when you change your login credentials (such as your password or security answers), your institution updates its security process, or you need to take action on your institution’s website (such as accepting new terms and conditions).

Some institutions also require periodic re-authentication as part of their security policies. When this happens, you’ll be prompted to update your connection. Until you do, we’ll continue to show the most recently received information.

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