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Why do I have to renew my linked account credentials?

You have to renew your linked account credentials when you change your login credentials (which includes your password or security answers), your institution has updated their security process, or you have to take some action on your institution’s website (such as accepting new terms and conditions).

Some institutions require you to renew your credentials on a regular basis as a result of their security verification process; we are working with these institutions to improve this process. Even if you don’t update this every day, we’ll still show you the most recently received information.

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